What is the most important asset of your business? If you’re like me, then then you believe that the people employed by the venture are more important than any product, service or property. This obviously includes the business owner.
I’ve often wondered how employees are treated in different industries to my own and by different employers within each of those industries. My own experience has been really great and despite all the different roles I’ve had since i left school 23 years ago, I’ve only ever had one position I regretted.
It was always my assumption that all employers felt the same way despite the voracious appetite for whinging that most of our trade unions have. Imagine then, my surprise when I witnessed a young lady, unlikely to be older than a teenager, sacrifice her personal safety for nothing more than a container of money.
Scenario: I’m sitting in a local shopping centre enjoying a coffee and doing some writing when the fire alarm goes off. I don’t know whether to describe the ensuing scene as a comedy of errors or a disaster waiting to happen.
The best example of a business caring for it’s people in this case was a small business that grabbed their 4 members of staff and walked them straight outside with a “just leave it and go” admonishment to one of their team that started to lock up.
The vast majority of businesses were in distant second as they pulled all their stock inside their shops, collected their purses and locked up before walking outside.
Worst of all though, was the well known franchise that employs and supposedly trains lots of young people. Whether this teenager was not listening at the time of training or the training was not effective quickly became irrelevant when I noticed that the one member of staff that was on duty at that time of the morning, had not only taken the time to lock up her employers business but was also now standing in the car park holding a clear plastic tub full of cash.
It’s likely that the cash was only the previous days takings and this days float but it was enough for me to become concerned for her welfare.
It would have taken mere moments for a person with lesser morals to assault this young lady, relieve her of the cash and be up and running the street. Sure, they probably would have been caught but that teen would have relived that day for the rest of her life. Long after her employer had been compensated for the financial loss.
I’m not suggesting that a young lady cannot look after herself but as a parent, I should be able to trust that the people who profit from my childrens efforts are doing their best to care for their investment. My child.